How we are better
We provide logistics support for all types of consignments i.e.
- Raw Materials
- Finished Goods
- Import/Export
Project Transportation
The challenge of project logistics is to minimize costs, improve efficiencies,
overcome technical and paper barriers and ensure completion of the project in
the time allotted. Be it a small package or a consignment weighing 100MT,
anywhere, anytime, we at DRCM help you move break bulk, heavy lift and
oversized cargo forward safely and efficiently.
Customer Service
We employ the right people and train them to deliver exceptional service. In fact,
in a move unique to the industry, we employ a corporate training manager to
ensure the best possible service. We use our statistical models to monitor traffic
incidents, mechanical failures and customer service issues to verify that our
Customers have a great experience.
Safety
Safety is always taken seriously. Thorough regular training programmers, we ensure product and manpower safety. In addition, we use rigorous screening techniques, including drug/alcohol screening, criminal background check, personality testing, and medical review. Safety is not limited to the highway; we also utilize extensive safety systems for our maintenance and office environments
Reliability
Our maintenance facility and procedures are state of the art and 99.5% of our trips are completed without any mechanical problems. This performance ranks us as the "best of the best" in India.
Teamwork
We see our customers as partners and focus on long-term relationships. We proactively suggest cost-saving solutions without compromising service. Internally, we strengthen teamwork through annual meets, driver gatherings, family events, and community service initiatives.
Customers
DRCM firmly believes in Quality Service, Safety, timely delivery and providing key customer management initiatives to satisfy Customers requirements.
